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SMART® provides
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Evolving payment methods for both receipting
and disbursements
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Customer-focused contact center operations with
respectful clear and understandable assistance by highly-trained
professionals
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Quality-based design, development, testing, training and
operations with corporate quality requirement of 99.9%
Proven
Solution Built into every SMI system are the exceptional precision and
the accountability that government agencies must obtain to provide
quality services for their clients. We understand that centralized child
support payment processing demands efficient and accurate remittance
processing. To accomplish this task, SMI created SMART®
(Systems & Methods Automated Remittance Technology). SMART®
is the most innovative, feature-rich child support payment processing
solution available today.
The
SMART® solution places equal importance on our system, our
process, our employees, our management and our equipment. Our system
encompasses the very best of all of these components to create a
successful child support processing solution.
SMART® is proven with thousands of child support professionals
using our solution. We have an unparalleled focus on performance,
timeliness and quality with a solution customizable for seamless fit
with our state partners. SMI brings extensive transition and operational
experience in child support payment processing to this field along with
relationship centered management serving as a proactive, proven and
trusted partner to your agency.
Description SMI provides child support services to meet the unique needs
of your constituents. SMI exceeds the requirements set forth by our
clients in a wide range of functional and operational areas such as:
Developing and implementing payment solutions
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Managing payment
processing functions
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Disbursing funds to the state or child support
recipients
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Hiring, training, and supervising staff
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Overseeing internal
audit and quality control …As well as many other services to meet the
unique needs of your agency.
We
believe an open, cooperative, and collaborative relationship is the key
to success and look forward to working with professionals from your
agency.
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Child Support Services
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