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SMART® provides l Evolving payment methods for both receipting and disbursements l Customer-focused contact center operations with respectful clear and understandable assistance by highly-trained professionals l Quality-based design, development, testing, training and operations with corporate quality requirement of 99.9%

Proven Solution Built into every SMI system are the exceptional precision and the accountability that government agencies must obtain to provide quality services for their clients. We understand that centralized child support payment processing demands efficient and accurate remittance processing. To accomplish this task, SMI created SMART® (Systems & Methods Automated Remittance Technology). SMART® is the most innovative, feature-rich child support payment processing solution available today.

The SMART® solution places equal importance on our system, our process, our employees, our management and our equipment. Our system encompasses the very best of all of these components to create a successful child support processing solution.

SMART® is proven with thousands of child support professionals using our solution. We have an unparalleled focus on performance, timeliness and quality with a solution customizable for seamless fit with our state partners. SMI brings extensive transition and operational experience in child support payment processing to this field along with relationship centered management serving as a proactive, proven and trusted partner to your agency.

Description SMI provides child support services to meet the unique needs of your constituents. SMI exceeds the requirements set forth by our clients in a wide range of functional and operational areas such as:

Developing and implementing payment solutions l Managing payment processing functions l Disbursing funds to the state or child support recipients l Hiring, training, and supervising staff l Overseeing internal audit and quality control …As well as many other services to meet the unique needs of your agency.

We believe an open, cooperative, and collaborative relationship is the key to success and look forward to working with professionals from your agency.

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