As a premier technology provider of transcription solutions, we can design a customized system to meet all of your needs. We offer state-of-the-art digital processing of your material using familiar tools such as the touch-tone telephone and word processing files.

SMI has introduced and enhanced many technology systems in the past and we continually develop new technologies that keep us – and our clients – on the cutting edge. As a provider of government processing systems, we have earned a reputation for high-quality service and accountability because of our understanding of process requirements, security issues, and quality assurance.

Our security features consist of unique user logins, identification numbers and passwords for access to the transcription system and only specified users are able to access our encrypted files of completed documents. Our quality control includes management-level review of completed documents to make sure they are clear and accurate.

SMI places immeasurable importance on the delivery of successful solutions and services for our customers. We believe an open, cooperative, and collaborative relationship is the key to such success.

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