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SMI understands that success for your business depends on having a dependable payment processing system. SMI is the industry leader in providing innovative operations processes and our long-term customer satisfaction results are a testament to our payment processing solution.

We can process a multitude of payment activities in combination with our customizable call center product. With a combined solution of payment processing and call center support, you can depend on SMI to streamline your business.

Through our extensive experience as a provider of payment processing services, SMI can accommodate the following payment methods and is always at the forefront of processing new forms of payment as they develop.

  • Bank draft

  • ACH - Credit card

  • Telephone checks

  • Internet checks

  • Credit cards

  • Check 21

We offer more than processing payments. Our solution provides robust reporting capabilities, including real-time reporting, that produce useful data for management analysis – number of calls, length of calls received, length of wait time, calls abandoned. There are also reports such as checks returned, account aging, collection agency reports and many others.

Other associated services SMI offers to supplement our payment processing solution include:

  • Mail pickup and drop off

  • Correspondence handling

  • Complaint resolution

  • Full-featured scanning capability

  • Secure cash handling

  • And many other services.

All of these services will add efficiency to your organization, reduce costs and enable you to allocate staff and equipment resources in other areas of your business.

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